TERMS & CONDITIONS

Legal Notice

Visitors to our Website are required to accept the following terms and conditions in return for the information given about us, our business and the services we provide through our Website.

General Terms and Conditions of Sale

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“We/Us/Our” means The Friar Tuck;
“Website” means thefriartuck.net
These Terms and Conditions govern the sale of all goods by us and will form the basis of the contract between you and us. If you wish to place an order with us, our Website will guide you through the ordering process. Before submitting your order to us, you will be given the opportunity to review and amend it. Please ensure that you have checked your order and that you have read these Terms and Conditions carefully before submitting it. If you are unsure about any part of these Terms and Conditions, please ask us for clarification.

Our Contract

All orders are subject to availability and confirmation of the order price. Pickup and local delivery times may vary according to availability and subject to any delays resulting from delays outside of our control including force majeure for which we will not be responsible. In order to contract with The Friar Tuck you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. The Friar Tuck retains the right to refuse any request made by you. If your order is accepted we will inform you by email and/or via the website. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
When you place an order, you will receive an acknowledgement e-mail and/or webpage confirming receipt of your order: this email and or webpage will only be an acknowledgement and will not constitute acceptance of your order. Only those goods available at the time requested for local pickup or delivery will be included in the contract formed.

Pricing and Availability

Whilst we try to ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund from The Friar Tuck. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Payment

All online card payments are made to Retail Merchant Services. Payments made to Retail Merchant Services will appear on your statement as “The Friar Tuck”. Upon receiving your order, we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a full payment against the value of the goods you wish to purchase. Once the goods have been provided via local pickup or delivery, the monies paid shall be used for the value of goods you have purchased as listed.

Delivery Estimates

Times given for collection and delivery are only approximate; The Friar Tuck cannot provide an exact time for delivery but endeavour to deliver within the approximate delivery time specified when you place your order.

Refunds & Charge-backs

Online payments made through Friar Tuck are handled by Retail Merchant Services. Payments made through Retail Merchant Services will appear on your statement as “The Friar Tuck”. For refunds, charge-backs or disputes for online paid orders, please contact us on the details mention below. If an unrecognised transaction appears on your card / statement from The Friar Tuck, please contact us on the follow details:
The Friar Tuck, Email: jo@thefriartuck.net, Website: , Address: The Friar Tuck, 64 Dyer St, Cirencester, GL7 2PF, England – Tel: 01285 654263

Order cancellation and amendments

Once the order has been confirmed and payment taken from your account, you will be able to cancel your order up to 4 hours in advance of the local pickup or delivery time selected. To change or cancel your order please contact The Friar Tuck where we will be happy to handle your request. Any requests to cancel an order within 4 hours of the local pickup or delivery time selected cannot be guaranteed as food processing may already be underway.

Feedback

If the order received does not meet your expectation you can provide feedback to The Friar Tuck by clicking “Contact Us” on the Website and submitting your request via the provided contact form. Feedback submitted will be reviewed and we will contact you accordingly.

Customer Support

The Friar Tuck will assist you and resolve any enquiry where possible regarding your order. You can contact The Friar Tuck by clicking “Contact Us” on the Website and submitting your request via the provided contact form.

Privacy Policy and Terms of Use

Use of our Website is also governed by our Privacy Policy alongside these Terms & Conditions, jointly our “Terms of Use”.

Variation

The Friar Tuck shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) will be deemed severed from the remainder of these Terms and Conditions and the remainder will be valid and enforceable.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Conditions of Use

We use our reasonable efforts to include accurate and up to date information on our web pages. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.

The information on our Website has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.
You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.
We do not accept any liability in connection with any third party web sites which may be linked or accessible through our own Web site and we do not endorse or approve the contents of any such site.

In relation to a dispute arising out of this Web site you the user and we, The Friar Tuck agree to submit exclusively to the jurisdiction of the courts of England.
Except where expressly stated to the contrary the text and graphics in the information contained in this Web site is the copyright of The Friar Tuck. You may download or print out individual selections of these web pages only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this Web site or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.

Law and Jurisdiction

These Terms and Conditions, and the relationship between you and us (whether contractual or otherwise) shall be governed by and construed in accordance with the laws of England and Wales. Nothing in the above clause takes away or reduces your rights as a consumer to rely on those provisions. Any dispute, controversy, proceedings or claim between you and us relating to these Terms and Conditions, or the relationship between you and us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England.

Data Protection Act

Your personal information is your personal property and as such we recognise that this places serious responsibilities on us. We have therefore published a separate privacy policy on these web pages. Our omission to exercise any rights under these conditions of use does not constitute a waiver or such right unless expressly accepted by us in writing.

The Friar Tuck

Website: https://thefriartuck.net

Address: 64 Dyer St, Cirencester, Glos, Gl7 2PF – Tel: 01285 654263